Cosmetic importer for cosmetic - Safety and Security Equipments

Today your employs at city center marker in majdi mall in erbil-kurdistan - iraq, they cheat me with two mascara(eyelash) two different color green and purple, i bought it from them before yesterday but when i took them to home they were dry, before two hours i want to them to change the items they refuse they said this is company roles, so i became angry and promising to write to you, if you don"t respond to me i will publish it in the media.